Listening to the people you serve

 

Loup builds better feedback loops with the most important people in the universe: the people you serve. We’re a design thinking consultancy that helps organizations listen to their customers, stakeholders and staff — then translate what they’re learning into powerful insights and communications assets.

 
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Loup builds stronger feedback loops

 

Our services focus on turning stakeholder feedback into powerful assets, insights, and capacity-building.

 
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Assets

Surface and share powerful human stories about your work

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Insights & analysis

Identify patterns in what people are telling you

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Capacity-building

Translate learning
into action 

 
 Loup produced “Humans of the Internet” at Mozfest 2017 and “Humans of the Commons” at the 2018 Creative Commons Summit, collecting 70+ user stories and feedback at each event — and delighting participants in the process. (PHOTO:  Erik Westra / Mozfest )

Loup produced “Humans of the Internet” at Mozfest 2017 and “Humans of the Commons” at the 2018 Creative Commons Summit, collecting 70+ user stories and feedback at each event — and delighting participants in the process. (PHOTO: Erik Westra / Mozfest)

 

Deep listening in a noisy world

 
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